Case study · Microsoft CMA · Bronze

Microsoft turns more than 25 developer programs into one connected journey

Four pillars, and a personalized path built for each developer team by Microsoft architects

3-minute read
Microsoft — Microsoft turns more than 25 developer programs into one connected journey

Winning the battle for developers

For any cloud solution provider, developers are a critical audience to win. They decide which tools and technologies get used to build business applications. Microsoft created a series of developer engagement offers, from assessments to hackathons. It was overwhelming, and developer teams were not engaging.

Eight in ten developers report an increase in burnout, and one third say a lack of communication from the team or management is a driving factor. So while developers were in sprint mode, they were struggling to build internal culture. DevBuilder was designed to help developer teams build internal culture alongside their skills, vision, experience and applications. Engagement was measured by a tool Microsoft built that analyzes program participation and cloud usage to score target accounts.

Four pillars, one personalized path

DevBuilder turned more than 25 programs into four pillars. Build your skills offered gamified learning, Build your vision offered interactive discussions with Microsoft leaders and domain experts, Build your experience offered team-based challenges and hackathons, and Build faster offered workshops delivered by expert Microsoft partners.

Cloud Solution Architects made the invitation

Microsoft Cloud Solution Architects, the technical professionals responsible for helping developer teams succeed, invited teams to sign up. A program pitch deck explained the benefits to developer team leads.

Journey Builder personalized every path

Journey Builder let Cloud Solution Architects quickly build a personalized DevBuilder journey for each customer, drawing on hackathons and accelerator offers, and shaped by the team’s business targets and culture goals.

Materials built for white glove support

Cloud Solution Architects received demand generation assets, including email templates and program collateral, plus regular updates on developer team engagement levels and reminders to follow up in order to sustain or accelerate progress.

Playful creative for a gaming audience

The name DevBuilder was crafted to represent the objective of helping developer teams build. Knowing developers over-index on gaming, the campaign used playful creative and iconography to present the offers and experiences.

25+developer programs turned into four pillars
57%more highly engaged strategic accounts, 2.3 times the target
2.8xthe target for new developer contacts within strategic accounts, at 42% growth

A new standard

DevBuilder ranked first in the world within Microsoft for the most highly engaged developer teams at strategic accounts, and the model was set for wider adoption.

Start the conversation

Give us a hard problem. Let’s solve it together.

Connect with an expert